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Your Safety is Our Priority

At Besins Healthcare, the safety and well-being of our patients is our highest priority. Reporting an adverse event is a crucial step in ensuring the safety and effectiveness of our products. Your report provides valuable information that could help us understand the risks associated with the use of our medications and devices, and take appropriate actions.

What is an Adverse Event?

An adverse event is any undesirable experience associated with the use of a medical product. This could range from minor side effects, like nausea or headaches, to more serious issues such as severe allergic reactions or  unexpected complications.

How to report an Adverse Event

By email

Send detailed information to

What information should you provide?

When reporting an adverse event, please include:

  • Your contact details for follow-up questions
  • Description of the adverse event
  • Name of the medication or device involved
  • Dosage and frequency of medication
  • Any other medications or treatments you are undergoing
  • Any additional information that you feel may be relevant


All information provided will be treated with the strictest confidentiality and used solely for the purpose of assessing the safety of our products.

Contact us

If you have any questions or require additional information, please do not hesitate to contact us.